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StarTeam’s File Compare / Merge tool

31 March 2009

I used to use DiffMerge as an alternate file compare/merge tool, but I’ve found that under StarTeam 2008 Release 2, it now leaves annotation artifacts in my file, something like this:

[newer file]

Since I’m working in C#, the compiler doesn’t take too kindly to literal symbols in the middle of its files. For the time being, I’m resigned to using StarTeam’s built-in tool.

One day, however, the built-in File Compare/Merge tool stopped working on me. The progress bar said “Finding Differences…”, flickering from left to right, never completing.

I resolved the issue by stopping StarTeam and deleting the syncdb folder under my Local Settings\Application Data\Borland\StarTeam folder.

I hope this information helps someone. I wasn’t able to find another page describing this. Anybody else have this issue?

2 Comments leave one →
  1. Name permalink
    25 April 2009 11:02 am

    I just reinstalled ST completely to solve this, thrice now. Have been looking for a resolution for this for a while. How can a company have such a blatantly idiotic bug in it? My assumption is that since Borland bought ST, they haven’t used ST as source control for their ST codebase. Eat your own dogfood – I find more errors that way than all users combined have ever found – not while debugging/testing, but while using it as a user would.

    This did not work for me 😦 so I reinstalled for a fourth time.

  2. alex permalink
    7 September 2011 6:14 pm

    I stumbled upon the same problem and decided to follow your advice. So, I deleted the folder Local Settings\Application Data\Borland\StarTeam (which, by the way, had only the empty folder Tools inside, nothing else), restarted StarTeam and the problem miraculously disappeared.

    Thanks a lot!

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